Privacy Policy

This Privacy Policy explains how we collect, use, share, store, and protect your personal information, and the rights you have regarding such processing. We value your privacy and process data in compliance with applicable laws and regulations.

1. Scope

This Policy applies to information processing activities when you access, register for, or use our products and/or services (collectively, the "Services"). If a specific Service has its own privacy terms, those terms together with this Policy form the privacy rules for that Service; in case of inconsistency, the stricter provisions apply.

2. Information We Collect

We collect information on a data minimization basis, including:

Account information: such as email, username, wallet address, or other identifiers.
Usage data: including access times, page views, feature clicks, device and network information, and logs.
Content you provide: feedback or support communications, including text, images, or videos.
Cookies/local storage: to maintain sessions, store preferences, and ensure account security.

3. Purposes and Legal Bases

We process information for the following purposes and legal bases:

To provide and maintain the Services (contract necessity).
To improve performance and user experience; analytics and statistics (legitimate interests without overriding your rights).
Account and transaction security, risk control, and anti-fraud (legal obligations and legitimate interests).
Marketing or notices based on your consent, which you may withdraw at any time.

4. Cookies and Similar Technologies

We may use cookies, local storage, or similar technologies to maintain login states, remember preferences, and perform security checks. You can manage or delete such data in your browser settings, which may impact certain features or the overall experience.

5. Sharing, Transfer, and Disclosure

We do not sell your personal information to unrelated third parties.
We share only what is necessary with service providers to achieve the purposes above and require confidentiality and security at least equivalent to this Policy.
In mergers, reorganizations, or transfers, we will require the recipient to be bound by this Policy or obtain your consent where required by law.
We may disclose information as required by law, regulation, or valid governmental or judicial requests.

6. International Transfers

Where Services require transfers of personal data across borders, we will perform required assessments, filings, or safeguards and ensure adequate protection is in place for the recipient.

7. Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. After the retention period, we will delete or anonymize the data.

8. Your Rights

Access and copy: request access to or a copy of your personal data.
Rectification and erasure: request corrections or deletion where appropriate.
Withdraw consent and restrict processing: for consent-based processing, you may withdraw consent at any time; you may also request restrictions where permitted by law.
Data portability: request a structured, commonly used, machine-readable copy where legally applicable.
Complaints: contact us using the details below or lodge a complaint with a competent authority.

9. Children's Privacy

We take children's privacy seriously. If you are under the age of majority, please use the Services with parental/guardian consent and supervision. If you are a guardian and have concerns, please contact us.

10. Security

We implement reasonable and appropriate security measures to prevent unauthorized access, use, alteration, or loss, including encryption, access controls, least-privilege principles, and security audits. No method is 100% secure; you acknowledge and share reasonable risk.

11. Changes

We may update this Policy from time to time. Material changes will be communicated in a prominent way. Your continued use of the Services after changes take effect constitutes your acceptance of the updated Policy.

12. Contact Us

For questions, suggestions, or complaints regarding this Policy or data protection, contact us at support@freu.example (example address).

Last updated: September 2025